Privacy Policy

This Privacy Policy explains how Synergy Agro Bio-Tech Pvt. Ltd. (“we”, “our”, “us”) collects, uses and protects information you share when you visit www.synergyagro.in or contact us through this website. We comply with India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Who is the data fiduciary?

Synergy Agro Bio-Tech Pvt. Ltd., SY No 5/3, Near Tribhuvan Hotel, 48 Krushakk Colony, Wadali Naka, Amravati — 444606, Maharashtra, India. Email: synergyagro@gmail.com. Phone: +91 80476 75942.

2. What data we collect

• Contact form: name, email address, phone number, subject and message you choose to send us.
• Newsletter: the email address you submit, plus your preferred language (English / हिंदी / मराठी), the date you subscribed, and your IP address & browser user-agent for spam prevention.
• Server logs: our hosting provider records standard web-server logs (IP, page, timestamp, referrer, user-agent) for security and abuse prevention.
• Local storage: we store your selected language in your browser’s localStorage so the site remembers it on your next visit. This data never leaves your device.

We do not use third-party advertising trackers, analytics cookies, or social media pixels.

3. How we use your data

• To respond to your enquiries about products, dealerships or bulk orders.
• To send you the newsletter you subscribed to (agronomy advice, dosage charts, seasonal offers).
• To prevent abuse of our forms (spam, fraud).
• To meet legal and regulatory requirements applicable to our business.

4. Sharing your data

We do not sell your personal information. We share data only with:

• Our hosting provider (MilesWeb), strictly to operate the website.
• WhatsApp / phone networks if you choose to contact us through those channels.
• Government authorities, when legally required.

5. How long we keep your data

Newsletter subscribers: until you unsubscribe. Contact-form messages reaching us via WhatsApp or email: kept for as long as needed to address your enquiry, up to 3 years. Server logs: typically rotated within 90 days by our hosting provider.

6. Your rights

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate data.
• Withdraw consent and ask us to erase your data.
• Unsubscribe from the newsletter at any time.
• Lodge a complaint with the Data Protection Board of India.

To exercise any of these rights, write to us at synergyagro@gmail.com — we will respond within 30 days.

7. Security

Your data is transmitted over HTTPS and stored on managed servers protected by industry-standard access controls. While no system is perfectly secure, we take reasonable steps to safeguard the information you share.

8. Children

This website is not directed at children under 18. We do not knowingly collect data from minors. If you believe a child has provided us with information, please contact us so we can remove it.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the latest revision.

10. Contact

Questions about this policy? Reach us at synergyagro@gmail.com or +91 80476 75942.